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INDEPENDENT RETAILER magazine is now the official news outlet for Wholesale Central visitors. Each monthly issue is packed with new product ideas, supplier profiles, retailing news, and business strategies to help you succeed.

See new articles daily online at IndependentRetailer.com.


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Your Search for "customer support" yielded 128 matches


12/01/2010 - World Trading 23 Upgrades For Growth
World Trading 23, an online specialty toy wholesaler, has embarked on an ambitious program of upgrades and enhancements.

07/01/2010 - No Business Like Snow Business
After one of its products became a breakout best-seller, Gift Bliss had to grapple with the challenges of success. While most wholesalers carry a range of products, none would complain if just one of those items became a hot seller.

06/01/2010 - Unlocking Ecommerce Software to Grow Your Business
It's one of the age-old dilemmas faced by business owners: You've got a terrific product or service to sell, but not a good means of selling it.

06/01/2010 - Tattoo Program Triples Your Profits
TAT International founder and owner, Kirk Knapp, has not had it easy in business. "Nine years ago I was broke," he says.

05/01/2010 - Shopforbags.com Empowers Entrepreneurs
Buying from Shopforbags.com is an excellent way for store owners to stay ahead of their competition, because the company carries sought-after, trendy items not found anywhere else.

02/01/2010 - Retail 2010: Strategy for Success
I believe that 2010 will be a landmark year for retail. The first quarter is definitely going to be tough, and I think it is probable that some retailers will run out of gas and close their doors.

11/01/2009 - Marketing Trends for 2010
Noted Danish physicist, Niels Bohr, once noted that, "Prediction is very difficult, especially about the future."

11/01/2009 - Going Global
Researchers say that new services are making it easier for web merchants to go global.

10/01/2009 - Kiosks Rev Up for Christmas
What is true for every retailer is equally true, if not more so, for kiosk and cart vendors: the need to make the most of the holiday season.

10/01/2009 - Abandoned Cart Email
In a study of 500 online retail shopping websites, just 11 percent of Internet merchants sent email responses to shoppers who abandoned carts.

09/01/2009 - Success Begins at Home: Advice for Your Home & Product Pages
In a previous article I mentioned the three most important pages on an ecommerce site.

09/01/2009 - OfficeMax Partners with Payless
Two heavyweight retailers in very different fields have partnered in a cross merchandising, back to school promotion.

08/01/2009 - Partnerships Drive Growth At Inmar CLS
Let's face it: in a lean economic environment, businesses are hungry. You most likely are finding no shortage of companies with product to sell.

08/01/2009 - High Margins For Kiosk Success
Because carts and kiosks necessarily contain a limited variety of product, it is not only important that products sell through at a rapid pace, but also that each sale garners the vendor a healthy profit margin.

07/01/2009 - Partnerships Drive Growth At Inmar CLS
Let's face it: in a lean economic environment, businesses are hungry. You most likely are finding no shortage of companies with product to sell.

07/01/2009 - New ASD East Trade Show
Nielsen Business Media's Merchandise Group, producers of the ASD trade shows, will hold a re-focused show, ASD EAST, September 13-15, 2009 at the Jacob Javits Convention Center in New York.

06/01/2009 - Simple Products: Simply Success
Six years ago, Simple Products exchanged complex product lines for a simpler philosophy.

06/01/2009 - Is Live Chat Right for You?
For those internet retailers who may feel they have their hands full dealing with their CUSTOMERs...

06/01/2009 - Grab and Go Green
In these uncertain times, when retailers are not always sure what the latest trend or fad is for consumers to get excited about, one thing is certain; people need to eat and they love to snack.

05/01/2009 - Safe Kiosks and Profits From Security
Securing a kiosk or cart against theft, especially during off hours, is an important consideration that can be addressed with an affordable closed circuit television system.

05/01/2009 - Patriotic Neckbuddy
LIBERTY STIX introduces an electronic device by the same name that looks, tastes and feels like a cigarette, but does not emit smoke, toxins, tar, carbon monoxide, carcinogens, second or third hand smoke or odor.

05/01/2009 - More Web Taxes Looming
More states are joining New York in efforts to tax web sales by affiliates.

05/01/2009 - GiftCards.com Cuts Fee
GiftCards.com has eliminated the monthly maintenance fee on its NMF Visa gift cards until the gift card expires.

04/01/2009 - Stimulus Bill Falls Short
The government's economic stimulus plan doesn't include many provisions that directly benefit small businesses, according to economists.

04/01/2009 - Small Electronics
While the economic slowdown has had obvious, far ranging effects on many wholesale and retail sectors, it's actually been a boon for many wholesalers specializing in small electronics.

03/01/2009 - Small Sizes Equal Big Profits
The definition of Minimus is: a) a company that has increased in size very quickly and efficiently, b) an item of the smallest size, c) a large selection of individually sized items, d) all of the above.

03/01/2009 - SalesOne: Sharing Success With Retailers
One way to describe Mark Hollis, President of SalesOne International, LLC, is a visionary with an excellent sense of timing, who makes many decisions by instinct.

03/01/2009 - Home Depot Drops EXPO
The Home Depot, the world's largest home improvement retailer, based in Atlanta, is exiting its EXPO business.

01/01/2009 - Profiting from Bamboo Apparel
There is an amazing new fiber that some people are calling Eco Silk, which is actually fabric made from bamboo.

11/01/2008 - Monitor Social Networks
While online merchants' use of social networks can bring benefits, they also can carry harmful consequences.

11/01/2008 - CLS Offers Solutions
With more than 20 years of experience handling, processing and liquidating product for many of the world's largest retailers and manufacturers.

10/01/2008 - Vitamin Shoppe Opens Web Dialog
Vitamin Shoppe jumps on the intent trend of opening up an online community, in which it engages in a dialog and interacts with CUSTOMERs and prospects.

10/01/2008 - Tiffany Fights eBay Verdict
Luxury retailer, Tiffany & Co., is appealing the U.S. court's counterfeiting decision.

10/01/2008 - Personalization Moves To Video
Personalization is a hot trend in all of retailing, and particularly successful in cart and kiosk programs. Consumers like to have things that are made just for them.

10/01/2008 - Baby Inspires New Line
Shopping for her new baby girl, Charisma, has inspired Rosanna Tran of Aliz International Inc. to develop a new line of lightweight waterproof nylon Betty Boop licensed bags.

09/01/2008 - Product Preview: Small Electronics & E-Games
Welcome to September, the time when the hunt for the hottest holiday electronics gifts starts to rev up.

09/01/2008 - Call Center Tracking
In general, retailers' call centers are helping to solve their shoppers' problems.

08/01/2008 - High Margins Spell Kiosk Success
Eye appeal is critical to building sales volume at kiosks and carts. But traffic alone, and even traffic with volume sales, is not enough to build a successful kiosk business.

08/01/2008 - Easy DVD Profits
Those who equate low priced DVDs with poor quality have never purchased from SuperDVDMart.com, a company which manufactures about 100,000 DVDs on-site every day using professional, digitized, high-definition printing.

07/01/2008 - White-Hot Holiday Products
Ecommerce has helped the holiday product niche skyrocket over the years, offering more unique, high quality products at increasingly better prices.

07/01/2008 - Meeting Global Challenges
The decline of the U.S. dollar has led many domestic online retailers to consider targeting international markets as a way of expanding their CUSTOMER base and revenue.

06/01/2008 - Blockbuster Expands Games
Blockbuster Inc., the troubled provider of in-home movies and game entertainment, is expanding its game business significantly.

05/01/2008 - Dell Tests Biz Service
The computer company, Dell Inc., is currently testing a new system that could help relieve small businesses from needing to employ IT experts. The test is now taking place in Dallas.

05/01/2008 - Cool Feet Are Hot Items
The 13th century Persian poet, Rumi, wrote, "Let what you love be what you do," and Cindy Schultz, owner of www.MyCoolFeet.net is a perfect example of that.

04/01/2008 - Shine With Bright Products
Good times or bad, people respond to products and services that give them a personal and psychological boost.

03/01/2008 - Vertex Launches Tax Automation Tool
Vertex Inc., a leading provider of tax technology solutions, has unveiled their Vertex O Series Retail Solution, an application that presents retailers with consistent, accurate sales tax calculations.

03/01/2008 - Kiosks Tap Today's Trends
Product categories with enormous appeal to today's consumers tap into two key consumer trends: The need to keep up with technology and advanced communications and the desire to be more fit, youthful, healthy and attractive.

02/01/2008 - Toy Wonders: Titans of Toys
Toy Wonders, the family owned and operated company, began in Taiwan four generations ago as a toy exporting business.

02/01/2008 - Retail Tax Debate
The debate on Internet taxation is underway, and not surprisingly, brick and mortar retailers online, and other direct merchants have opposing views.

02/01/2008 - Golden Compass Increases Web Sales
I have noticed a recurring problem among merchants who have contacted me to help them increase their website sales.

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